Who we are
Taalvo Email: datasender112@gmail.com.
"We" means Taalvo. This policy explains what we collect on this website and in our desktop apps, why, and what you can ask us to do with it.
What we collect
- Forms. When you send the custom-solutions form or the contact form, or join a waitlist, we store what you type: your name, email and message.
- Accounts. When you sign in with Google, Google shares your name, email address and profile picture with us. Clients we create accounts for have a username and a securely hashed password.
- Licenses and payments. Which tools you use and until when. When you pay by UPI, the amount and the payment's reference number (UTR) you give us, so we can match it with our bank statement. We never see your card or bank details or your UPI PIN.
- Ad unlocks. When you unlock a tool by watching ads, the time and how many ads you watched.
- Desktop apps. When you sign in to one of our apps, it checks your license with our servers from time to time. That check sends your account details and the tool name. Your videos, voice and documents are processed on your own computer and are not uploaded to us.
- Online features you choose. Some features send data to another service to work: Editing OS and Clip OS send the transcript and your instructions to the AI service you pick. Only the text needed for that feature is sent.
- Client work records. For clients, we store delivery dates, statuses and notes about the work we do for them.
We do not sell your data. We do not use advertising trackers.
Why we use it
To give you access to what you bought, to answer your messages, to send quotes, to prevent fraud and abuse, and to keep records that tax law requires.
Cookies
We only use cookies that keep you signed in and protect our forms from spam. They are not used for advertising.
Service providers
- Supabase (database and sign-in)
- Our website hosting provider
- Cloudflare (domain, file downloads and spam protection on forms)
- Google (sign-in with Google)
- Your UPI app and bank, which handle the payment itself
- An advertising partner, once we show third-party ads on unlock pages. We will name it here before that starts.
These providers may store data outside India. They only use it to provide their service to us.
How long we keep data
- Form messages: up to 2 years.
- Account and license data: while your account is open. When you ask us to delete your account, we do so within 30 days.
- Order and payment records: as long as tax and accounting law requires (currently up to 8 years).
Your rights
You can ask for a summary of the data we hold about you, ask us to correct it or delete it, or withdraw consent you gave us, by writing to datasender112@gmail.com. We reply within 30 days.
Age
Our tools and this website are meant for people aged 18 or over.
Grievances
If you are unhappy with how we handle your data, write to the Grievance Officer at datasender112@gmail.com. We acknowledge complaints within 48 hours and resolve them within 30 days.
Changes
If we change this policy, we update the date at the top of this page. For important changes, we also tell signed-in customers.